Policies: Refunds & Exchanges

General Merch

Exchanges:

We understand that things don't go as planned, like those pesky campers getting away. Well we may not be able to do anything about those camper but here at Cretin Creations we offer you the choice of a return or exchange of your merchandise within 30 days of placing your order. All items must be unworn (except for trying on), unwashed and unaltered. 

Items marked FINAL SALE are not eligible for returns at this time.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done this and you still have not received your refund yet, please contact us at our customer service email above.

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